Privacy Policy

Your privacy matters to us. Learn how Horizon Gas Spring collects, uses, protects, and manages your personal information across our website, advertising, and business interactions.

📅 Effective: August 12, 2026 📝 Last Updated: August 12, 2026
1. Data Controller 2. Information Collected 3. How We Use 4. Sharing 5. International Transfers 6. Your Rights 7. Regional Rights 8. Contact

Tianjin Horizon Machinery Trading Co., Ltd., operating internationally under the brand Horizon Gas Spring ("Horizon Gas Spring," "we," "us," or "our"), respects your privacy and is committed to protecting personal information collected through our website, advertising campaigns, lead generation forms, social media platforms, email communications, and other business interactions.

This Privacy Policy explains what personal information we collect, how we use it, how we share and protect it, how long we retain it, and the rights available to individuals in different jurisdictions.

This Privacy Policy applies to visitors, prospective customers, customers, distributors, OEM buyers, business partners, and other individuals who interact with us, including individuals who submit information through Facebook or Instagram Lead Ads and other Meta services.

1 Data Controller

The organization responsible for the personal information described in this Privacy Policy is:

Tianjin Horizon Machinery Trading Co., Ltd.

Brand: Horizon Gas Spring

Address: Baodi Development Zone, Tianjin, China

Website: https://www.horizongasspring.com/

Email: sales@horizongasspring.com

Telephone: +86 18303320619

For privacy-related requests, please contact us using the email address above and include "Privacy Request" in the subject line.

2 Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Contact Information

  • Name
  • Business email address
  • Telephone number
  • WhatsApp or other messaging contact details
  • Country or region
  • Company name
  • Job title or business role

Business and Inquiry Information

  • Product requirements
  • Gas spring specifications
  • Requested quantity
  • Drawings
  • Dimensions
  • Force requirements
  • Stroke requirements
  • Application information
  • Samples or product photographs you voluntarily provide
  • Quotation requests
  • Purchasing requirements
  • Business correspondence
  • Order and shipping-related information

Information Submitted Through Meta Lead Ads

If you submit a lead form through Facebook, Instagram, or another Meta service, we may receive information that you choose to provide through that form, such as:

  • Name
  • Email address
  • Telephone number
  • Company information
  • Country or location
  • Purchasing requirements
  • Product interests
  • Other responses included in the lead form

Some information in a Meta lead form may be pre-filled by Meta based on information associated with your Meta account. Meta independently processes information through its platforms according to its own privacy policies and terms. This Privacy Policy describes how Horizon Gas Spring processes information after it is provided or made available to us.

Website and Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Device type
  • Browser type
  • Operating system
  • Referring page
  • Pages visited
  • Approximate location derived from IP address
  • Date and time of access
  • Website interaction information
  • Cookie or similar technology identifiers, where applicable

3 How We Use Personal Information

We may use personal information for the following purposes:

  • To respond to inquiries
  • To prepare quotations
  • To evaluate product requirements
  • To recommend appropriate gas spring specifications
  • To communicate about custom gas spring projects
  • To provide samples when requested
  • To process orders
  • To communicate about manufacturing, packaging, delivery, or logistics
  • To provide after-sales support
  • To follow up on legitimate B2B purchasing inquiries
  • To manage customer and supplier relationships
  • To maintain records of business communications
  • To improve our products, website, advertising, and customer service
  • To measure advertising and marketing effectiveness
  • To prevent fraud, misuse, or security incidents
  • To comply with applicable laws, regulations, accounting requirements, customs requirements, and lawful government requests
  • To establish, exercise, or defend legal claims

Where permitted by applicable law, we may also contact business leads regarding related Horizon Gas Spring products, services, technical information, or purchasing opportunities.

Where consent is legally required for marketing communications, we will rely on consent before sending such communications. You may opt out of marketing communications at any time.

4 How We Share Personal Information

We do not sell personal information collected through our inquiry or lead-generation activities for monetary compensation.

We may disclose information only where reasonably necessary to parties such as:

  • Our employees and authorized sales personnel
  • Manufacturing or technical personnel involved in your project
  • Website hosting providers
  • Email and communications providers
  • Customer relationship management service providers
  • Information technology providers
  • Advertising and analytics providers
  • Logistics providers
  • Freight forwarders
  • Customs agents
  • Payment or financial service providers
  • Professional advisers
  • Accountants
  • Auditors
  • Lawyers
  • Government authorities where legally required

Service providers are expected to process personal information only for legitimate business purposes and subject to appropriate confidentiality, security, and contractual requirements where required by applicable law.

5 International Data Transfers

Horizon Gas Spring is operated by Tianjin Horizon Machinery Trading Co., Ltd. in China.

If you are located outside China, personal information submitted to us may therefore be transferred to, stored in, accessed from, or processed in China.

Our service providers may also process information in other countries.

Different countries may have different privacy and data protection laws.

Where applicable law requires specific safeguards for international transfers of personal information, we will use or implement legally recognized safeguards or other lawful transfer mechanisms as required.

We take reasonable steps to ensure that personal information transferred internationally remains appropriately protected.

6 Your Privacy Rights

Depending on your country or place of residence and applicable law, you may have rights regarding your personal information, including the right to:

  • Know whether we process your personal information
  • Request access to your personal information
  • Request a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of personal information
  • Request restriction of processing
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Request portability of information where applicable
  • Opt out of certain marketing communications
  • Request information about recipients of your personal information
  • Object to or opt out of certain sales or sharing of personal information where applicable
  • Lodge a complaint with an appropriate data protection authority

These rights may be subject to legal limitations and exceptions.

To exercise a privacy right, contact:

sales@horizongasspring.com

Subject: Privacy Request

Please provide enough information for us to identify the relevant record and understand your request. We may request reasonable verification of your identity before fulfilling a request.

We will not unlawfully discriminate against you for exercising a privacy right.

7 Regional Privacy Rights

🇺🇸 United States

Residents of certain U.S. states may have additional rights under applicable state privacy laws, including the right to know, access, correct, delete, opt out of sale or targeted advertising, and not receive discriminatory treatment. Horizon Gas Spring does not sell personal information submitted through our sales inquiry forms or Meta lead forms for monetary consideration.

🇨🇦 Canada

Individuals in Canada may request information about our collection, use, and disclosure of their personal information and may request access to or correction of their personal information, subject to applicable law. Where consent is required, individuals may withdraw consent, subject to legal or contractual restrictions and reasonable notice.

🇲🇽 Mexico

Individuals in Mexico may exercise ARCO rights: Access, Rectification, Cancellation, and Opposition to processing. Requests may be sent to sales@horizongasspring.com.

🇨🇴 Colombia

Individuals in Colombia may know, access, update, correct, and request evidence of authorization for their personal data. Requests may be submitted to sales@horizongasspring.com.

🇧🇷 Brazil

Individuals in Brazil may have rights including confirmation of processing, access, correction, anonymization, blocking, deletion, data portability, and withdrawal of consent. Requests may be submitted to sales@horizongasspring.com.

🇪🇺 European Union / 🇵🇱 Poland

Individuals in the European Economic Area may have rights under GDPR, including access, rectification, erasure, restriction, objection, data portability, and the right to lodge a complaint with a supervisory authority. Where personal information is transferred outside the EEA, legally required transfer safeguards will be applied.

🇹🇷 Türkiye

Individuals in Türkiye may request information regarding processing purposes, recipients, corrections, deletions, objections to automated processing, and compensation for unlawful processing. International transfers will be handled in accordance with Turkish data protection requirements.

🇦🇪 United Arab Emirates

Individuals in the UAE may have rights relating to processing information, access, correction, deletion, restriction, portability, and withdrawal of consent. Cross-border transfers will be handled in accordance with UAE data protection requirements.

🇸🇦 Saudi Arabia

Individuals in Saudi Arabia may have rights to be informed, access, request a copy, correct, update, request destruction, withdraw consent, and submit complaints. International transfers will be handled in accordance with Saudi data protection requirements.

🇷🇺 Russia

Where personal information relating to individuals in Russia is processed, we will handle such information in accordance with applicable Russian data protection requirements, including localization and transfer requirements. Activities involving individuals in Russia will be evaluated separately before personal information is collected or transferred.

🇮🇷 Iran

Where we receive personal information from an individual located in Iran through a legally available communication channel, we will use that information only for legitimate business purposes and in accordance with applicable legal requirements. Applicable sanctions, export controls, platform restrictions, and other legal requirements may limit or prohibit certain activities.

🇮🇶 Iraq

Where personal information relating to individuals in Iraq is processed, we will process that information for legitimate business purposes and in accordance with applicable privacy, electronic communications, commercial, cybersecurity, and other legal requirements. Individuals may contact us to request access, correction, deletion, or other available privacy rights to the extent provided by applicable law.

8 Contact Us

For questions about this Privacy Policy or to exercise applicable privacy rights, contact:

Tianjin Horizon Machinery Trading Co., Ltd.

Horizon Gas Spring

Email: sales@horizongasspring.com

Telephone: +86 18303320619

Address: Baodi Development Zone, Tianjin, China

Website: https://www.horizongasspring.com/

Please use the email subject: Privacy Request

This Privacy Policy applies to visitors, prospective customers, customers, distributors, OEM buyers, business partners, and other individuals who interact with us, including individuals who submit information through Facebook or Instagram Lead Ads and other Meta services.

Effective Date: August 12, 2026  |  Last Updated: August 12, 2026